Privacy Policy

1. General Provisions
This Privacy and Cookies Policy sets out the rules for the processing of personal data and the use of cookies by the website contractpharma.pl (hereinafter referred to as the “Service”).

The controller of personal data is Contract Pharma Sp. z o.o., with its registered office in Mikołów at ul. Żwirki i Wigury 37a, entered in the Register of Entrepreneurs of the National Court Register under KRS number 0000570872, NIP 6472572037, REGON 362221730, hereinafter referred to as the “Controller”.

You may contact the Controller:

by e-mail at: office@contractpharma.pl
in writing at the Controller’s registered office address.

2. Hosting and Data Processing by Wix
The website contractpharma.pl is built and maintained on the Wix.com Ltd. platform.

Personal data may be stored on Wix servers located in the European Union, the United States, or other countries, in accordance with applicable laws and Wix’s privacy policy.

Wix acts as a data processor (pursuant to Article 28 of the GDPR) and ensures a level of personal data protection compliant with European Union law.

Detailed information on Wix’s data processing rules is available at:
Wix Privacy Policy

3. Scope and Purposes of Personal Data Processing
The Controller processes Users’ personal data provided via the contact form or directly by e-mail.

The scope of processed data may include:

first and last name,
e-mail address,
phone number (optional),
message content.

The data are processed for the following purposes:

establishing contact and responding to the User’s inquiry (Article 6(1)(f) GDPR – the Controller’s legitimate interest),
performing cooperation or activities aimed at concluding a contract (Article 6(1)(b) GDPR),
defending against or pursuing potential claims (Article 6(1)(f) GDPR).

Data processed on the basis of consent will be processed until the consent is withdrawn.

4. Recipients of Personal Data
Personal data may be disclosed to:

entities supporting the Controller in operating the Service (e.g. hosting providers, IT service providers, e-mail service providers),
Wix.com Ltd., which provides hosting and infrastructure for the Service.

Data are not transferred to other third countries or international organizations, except where such transfer results from Wix’s operations.

5. Data Retention Period
Personal data will be stored for the period necessary to achieve the purpose for which they were collected, and thereafter for the limitation period of potential claims.

Data processed on the basis of consent – until the consent is withdrawn.

6. Rights of Data Subjects
The User has the right to:

access their personal data,
rectify their data,
erase data (“right to be forgotten”),
restrict processing,
data portability,
object to processing,
withdraw consent at any time,
lodge a complaint with the President of the Personal Data Protection Office (PUODO).

7. Data Security
The Controller applies technical and organizational measures to ensure the protection of personal data appropriate to the risk, including safeguards against unauthorized access, loss, destruction, or unauthorized modification of data.

8. Cookies

8.1. What Are Cookies
Cookies are small text files stored on the User’s end device when using the Service.

Cookies allow the User’s device to be recognized and the website to be displayed properly.

Cookies are not used to identify the User and are not used to determine their identity.

8.2. Purposes of Using Cookies
The Service uses cookies in order to:

ensure proper operation of the website,
remember User preferences (e.g. language, cookie acceptance),
analyze traffic in the Service (visit statistics, website performance),
improve functionality and user convenience.

8.3. Types of Cookies Used

Necessary (technical) – enable proper functioning of the website;
Functional – remember choices made by the User;
Analytical and statistical – allow analysis of how the Service is used;
Marketing (if used) – may be used to present content tailored to the User’s interests.

8.4. Third-Party Cookies
The Service may use tools and services provided by Wix.com Ltd., which apply their own cookies.

Details regarding Wix’s cookie policy are available at:
Wix Privacy Policy

In the case of integration with external services (e.g. Google Maps, YouTube, social media), cookies from those entities may also be used.

8.5. Managing Cookies
During the first visit to the Service, the User may choose cookie settings via a consent banner.

The User may change cookie settings in their browser at any time or delete cookies entirely.

Instructions for popular browsers:

Google Chrome
Mozilla Firefox
Microsoft Edge
Safari

Restricting the use of cookies may affect some functionalities of the Service.

9. Changes to the Privacy and Cookies Policy
The Controller reserves the right to make changes to this Policy, in particular in the event of changes in law, technology, or Service functionality.
The current version of the document is always available at:
Privacy Policy – contractpharma.pl

10. Effective Date
This Privacy and Cookies Policy is effective as of 2 November 2025.